国际商务礼仪

1.树立职业化形象
符合职业风范的体姿礼仪
服饰礼仪—商务人士必修课

2.商务社交中的礼仪
商务社交中的通则
握手的礼仪与禁忌
引见介绍的规则
名片的价值与使用
交谈的礼仪与技巧
礼尚往来—商务礼品馈赠礼仪

3.商务拜访与商务接待礼仪
商务拜访谨记
等待会见时如何表现得体
商务接待礼仪

4.蕴藏在商务电话及Email中的礼仪
声音控制的艺术：得体表达
如何转接电话、转述留言
商业信函百分百
商务电子邮件须知

5.商务会议及商务用餐礼仪
会议开始前及进行中应注意的职业细节
如何做好主持人及发言人
通用餐桌礼仪
中餐、西餐的不同礼仪
商务自助餐礼仪

6.职场日常工作礼仪
职场日常工作礼仪之基本守则
良好沟通助力职场成功—与同事的相处之道

1. Setting up professional image
Etiquette on body gestures
Dress code

2. Social etiquette in business
Essential rules of social etiquette in business
Business handshake etiquette
Business introduction rules
Business card etiquette
Conversation etiquette
Gifts giving etiquette

3. Etiquette of business visit and reception
Cautions on business visit
Appropriate behavior while waiting for a meeting
Business reception etiquette

4. Etiquette of business call and e-mail communication
Preparing your voice for effective business calls
How to transfer incoming calls and take messages
Perfection on the business letters
Rules for e-mail

5. Etiquette of business conference and banquets
Be aware of details before and during the meeting
The good host and speaker
General table manners
The comparison between Chinese and Western table manners
Details on buffet dinner

6. Etiquette at workplace
Basic rules of workplace etiquette
Accelerating your success - proper way to get along with colleagues