卓越的生产运营管理

1.理解工厂经理的角色定位
影响生产/运营团队绩效的主要因素
成功生产/运营团队的条件
工厂经理的价值
公司对生产/运营各级管理者的预期

2.在每天工作中帮助和鼓励一线团队成员行动，致力达成团队绩效目标
支持和辅导召开班前会/晨会
利用绩效控制板等每天对生产/运营团队绩效进行分析和改进
利用授权激励一线团队管理者行动

3.在每天工作中发挥领导作用
领导力的基本理念
每天工作中生产/运营管理者发挥领导作用的典型情境
典型情境演练
处理生产/运营团队的运营事宜
处理生产/运营团队的人员事宜

4.辅导员工以发展生产/运营团队能力
111方法
团队能力发展计划

5.提升处理困难事务的能力以推动生产/运营团队进步
以解决问题为导向的方式—DESC
典型情境演练

1. Understanding roles of production / operation / plant manager
Factors affecting the performance of production / operation department
Conditions for successful production / operation department
Values added by production / operation/plant manager
Expectations for production / operation managers at all levels

2. Supporting & motivating frontline team to act in everyday work so as to achieve team objectives
Supporting & coaching startofshift / day meetingkickoff of every shift / day’s work
Dash board oversight and improvement of production / operation team performance everyday
Delegation motivating frontline leaders to act

3. Providing leadership in everyday work
What is leadership
Typical everyday situations in which leadership is provided
Typical scenarios exercise
Handling operational issues
Handling people issues

4. Coaching development of competency of production / operation team / plant
111 method
Team development plan

5. Handling difficult issues making progress in production / operation team / plant
Problemsolving oriented approach DESC
Typical scenarios exercise