演好新角色：从基层到主管

1.适应改变，克服新岗位带来的各种困难
主管这一角色的定位特点
同上级一起明晰岗位的责任和任务
找出并理解团队表现出的抵触，加以应对
了解团队成员的想法

2.进入主管角色
初来乍到，认识团队
以新的职务身份与团队接触
收集员工的信息
制定并实施新规则
循序渐进：观察、倾听、调整、介入
通过面谈来接触员工

3.根据团队实际情况来调整自己的管理风格
诊断自身管理风格
识别下属之间的差异
适合管理方式的选择标准
下达指令还是自己参与，要把握度
辨认自己的强项及弱项
正面鼓励大家的积极性

4.应对一些敏感局面
管理前平级同事
矫正员工行为
管理有尖端技能的员工
管理年长员工
管理员工特点多样化的团队

5.打造成功的计划
定义未来六个月业绩的成功标准及自己的目标
确定公司、上司及下属各方的期待

1. Integrating changes and overcoming the difficulties related to new role
Specificities of supervisor’s role
Clarifying the role and missions together with your boss
Locating, understanding and handling resistance from your team
Identifying the logic of your team members

2. Settling in the role of supervisor
Arrival and presentation of your team
Making contact with your team by assuming your new role
Collecting information of your team members
Implementing new ground rules
Respecting these stages: observing, listening, adjusting, involvement
Understanding team members via interviews

3. Adjusting your management style to your team
Analyzing your management style
Recognizing differences among team members
Criteria to consider when adjusting your management style
Balancing authority and participation
Understanding your own strengths and areas for improvement
Working on team members’ motivation positively

4. Handling delicate situations
Managing former colleagues
Correcting actions of a team member
Managing skilled team members
Managing elder team members
Managing a heterogeneous team

5. Constructing successful plan
Defining your successful performance criteria as well as objective for the next six months
Clarifying expectations from company, your superiors and your team members