经理人的8项修炼

课程意义：
管理者的对象是人，那么管理的核心就是人。
基于这一认识，本课程强调以人为本，帮助您系统而全面地认识、应对管理中关于人的各项挑战。同时八项修炼更加强调经理人的成长是个循序渐进的、自我完善的过程。
本课程将充分激发您自身的领导意识与潜能，从思维模式到方法技能获得全方位提升。

内容大纲：

基本概念：八项修炼的课程综述
经理人面临的时代挑战
理解职场人的需求发展
管理物还是人
认知八项修炼的循环系统

1.正向积极——个人心态的修炼
积极与消极的本质差异
价值观的自我完善
提升个人的影响力
自信来自自律

2.目标导向——个人领导的修炼
笃定生活与工作的重心
愿景与目标的威力
结果心态替代任务心态
目标实现依赖人人负责的结果
领导是过程，而非职务

3.要事思维，效能管理——自律习惯的修炼
要事思维，知非即舍
认识阻碍效能的陷阱
建立第二象限时间管理系统
平衡工作与生活
掌握相应的时间管理工具

4.双赢思维，互信互惠——人际关系的修炼
认识人际交往的思维习惯
双赢品格的特征
沟通风格测评
双赢关系的推进流程
双赢是成熟、有效人际交往的准则

5.同理之心，知人解己——沟通技巧的修炼
沟通的总印象原理
沟通的致命假设
非语言暗示的力量
沟通分歧的三角模型理论
同理心沟通的原则与实践

6.团队管理，协作共赢—— 团队创意的修炼
不同部门的立场与利益
跨部门沟通的障碍
诊断分歧的实质
三大原则解决跨部门的异议
寻求和创造环境中的支持资源

7.自我完善，循序渐进—— 持续学习的修炼
职业生涯成长的需求
自我修炼，逐日更新

8.激励他人，释放潜能—— 教练角色的修炼
肯定他人的价值与潜能
勇于建立互补的团队
面谈的三个层次
成功在系统

Program Outline：
Introduction: eight practices overview
Challenges that managers face nowadays
Understand the development of people’s needs
Manage things or people
Cognitive circulatory system of eight practices

1. Proactiveness - personal attitude
The essential differences between positiveness and negativeness
Self-improvement of values
Enhance personal circle of influence
The courage to take responsibility
Confidence comes from self-discipline

2. Goal-oriented - personal leadership practice
Assured the focus of life and work
The power of vision and goals
Replace the task mentality with the result mentality
Target fulfillment relies on everyone is responsible for the results
Leadership is a process, rather than the title

3. Put first things first, performance management - self-discipline practice
Put first things first, give up unimportant things
Detect traps that hinder efficiency
Create a time management system of second quadrant
Work-life balance
Master time management tools

4. Win-win thinking, mutual trust and reciprocity - interpersonal practice
Recognize interpersonal thinking habits
The characteristics of win-win
Communication style assessment
Progression of win-win relationship processes
Win-win is norms of a mature and effective interpersonal relations

5. Empathy, appreciation - practicing communication skills
The general impression principle of communication
Fatal assumption in communication
The power of non-verbal cues
Triangular model theory of communication differences
The principles and practices of empathy in communication

6. Team management, collaboration to win-win - the team creation practice
Positions and interests of different sectors
Cross-functional communication barriers
Diagnose real differences
Three principles to solve cross-functional disagreements
Seek and create supportive resources

7. Progressive self-improvement - continuous learning practice
Demand for career growth
Self-discipline, daily updates

8. Inspire others to release their potential - coaching roles practice
Affirm the value and potential of others
The courage to establish a complementary team
Three levels in interviewing
Success by system