高效的招聘与面试

1.招聘概述
失败招聘的代价
招聘中常见的错误
结构化面试的基本步骤

2.面试的准备工作
如何完成工作分析
如何确定选拔要求
核心胜任素质如何运用于招聘过程
澄清简历上的疑点

3.主导面试
行为描述式面试法
行为描述式面试的要点
分辨不完整的STAR和无效的描述
行为描述式面试的有效性

倾听技巧与问题的准备
良好的倾听态度
语言的运用及肢体语言的运用
如何提问
如何追问

灵活应对不同的应征者
如何识别信息的真实性
如何分辨离职原因
如何对待话多者、话少者、造假者、紧张者等

4.工作动机配合及综合评价
如何分辩应征者的工作动机
综合评价

5.角色扮演及点评

1. Overview of interviews
Cost of a failed interview
Typical mistakes during interview
Basic steps of structured interview system

2. Preparation before interviews
How to conduct job analysis
How to define the selection standard
How to use competence models
Clarifying the doubts in the resume

3. Conducting the interview
Behavior description interview skill
Key elements of behavior interview skill
Distinguishing the uncompleted and invalid STAR
The validity of behavior interview skill

Listening skills and questions preparation
Good listening attitude
How to use verbal and body language
How to ask questions
How to probe

Dealing with different candidates with flexibility
How to validate information
How to identify reasons for resignation
How to deal with the gabber, oyster, liar and nervous people

4. Work motivational orientation test and overall evaluation
How to identify the work motivation orientations of a candidate
Overall evaluation of candidates

5. Role play and debriefing