绩效管理与年度评估面谈

1.绩效管理的作用和任务
绩效的内涵和影响因素分析
绩效管理是什么
绩效管理不是什么
为什么要进行绩效评估
经理们不情愿的理由及对策
绩效管理的原则及成功要素

2.绩效评估的几种方法
目标管理
关键绩效指标
平衡计分卡
绩效管理体系的建立

3.绩效指标的设定与分解
SMART准则
年度计划的制定
指标分解和绩效指标量化技术
不同职能部门的绩效目标设定技巧

4.绩效面谈及辅导
绩效评估面谈
经理需要做的准备
怎样处理绩效不好的员工
怎样处理意见不统一
怎样处理消极和不热情的状况
员工辅导计划的制定

5.绩效体系与薪酬激励的结合
如何有效地将绩效与薪酬相结合
国际一流公司的绩效驱动模式

1. The effect and mission of performance management
Analysis of performance and influencing factors
What is performance management
What is not performance management
Why should we spend time managing performance
Why line managers don’t like performance appraisal and counter measures
The principles of performance appraisal and keys to its success

2. Several main performance systems
MBO
KPI
BSC
Establishment of performance management system

3. How to establish and break down performance objectives
SMART
Annual plan
Skills to break down and quantify objectives
How to set up different objectives by functions

4. How to appraise performance and coaching
Performance appraisal interview
What should be prepared
How to handle poor performers
How to handle the disagreement
How to handle negative and unenthusiastic employee
Setting up the coaching plan

5. Performance system and payment system
How to link performance system and payment system
The examples of successful companies