培训需求分析及培训投资效果评估

1.培训需求分析的核心
培训管理者角色分析
培训工作中的困惑
对培训效能的认识
培训需求产生的时机

2.培训需求分析的层次
培训需求分析系统

基于组织层面的分析
基于战略的分析
基于企业经营计划的分析
基于企业人力资源规划的分析

基于部门层面的分析

基于员工个人层面的分析

3.培训需求分析的方法
传统培训需求分析方法
定性分析和定量分析应用原理
如何进行培训需求分析调研
培训需求分析的新方法
基于胜任力的培训需求分析

4.培训效果评估和转化
培训没有效果的原因
四级培训效果评估技术
增进培训后行为转化的方式


1. The core of training needs analysis
Understanding the role of training managr
Perplexities of training activity
Realizing the efficiency of training
When training needs occur: the timing

2. Training needs analysis levels
What is a training need analysis system

Identifying organizations’ training needs
Based on strategy
Based on business plan
Based on human resource plan

Identifying departments’ training needs

Identifying individuals’ training needs

3. Training needs analysis methods
Traditional methods of training need analysis
Qualitative and quantitative analysis
How to conduct training need analysis
New methods to analyze training need
TNA based on the competence model

4. Evaluation and transformation of training result
Why aren’t training goals achieved
4level evaluation method of training results
How to improve behaviors after training